Dashboard

tailored support

Get the best value with tailored support

Our flexible support plans are designed to help you succeed. Choose the plan that offers the most value for your business.

Silver Support

£12,000/year

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Tech support by customer support team
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Quarterly health checks
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Limited consulting support
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Self learning – access to knowledge base

Gold Support

£20,000/year

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Dedicated account manager
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Full performance reviews bi-annually
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Standard consulting support
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Custom training

Platinum Support

POA

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Dedicated account manager
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Regular monthly reviews
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Custom consulting support
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Bespoke and onsite custom training

Plan Comparison

Silver Support Gold Support Platinum Support
Dedicated Account Manager

No

Yes

Yes

Support Hours

Business hours support – phone, email

24/7 priority support with dedicated account manager

24/7 priority support with dedicated account manager

Training

Self learning -learning hub access

Learning hub + 2 custom training sessions/year

Bespoke training, on-site support available

Consulting Support

1 hour / year
Limited

5 hours / year
Standard consulting for savings identification

10 hours / year
Tailored consulting, advanced analysis, and supplier negotiation strategies

Custom Reports

1 custom report/ year

5 custom reports/ year

Unlimited reports and custom dashboards

Performance Reviews

Quarterly health checks (1 hour of consultancy per quarter) in addition to the consulting support

Full performance reviews and strategy sessions twice a year (4 hours of consultancy per year), in addition to the consulting support

Monthly reviews consultation (1 hour of consultancy per month), in addition to the consulting support

On-site Support

No

Available upon request (additional cost)

Included (unlimited)

Data Integration Support

Basic data integration setup

Integration support for up to 2 systems

Comprehensive integration support tailored to the business

Ready to Get Started?

Explore our support packages or contact our team to discuss which level of service best fits your business needs. Whether you're ready to choose a plan today or would like a customised consultation, we're here to help.

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